Portrait

SIMPLICITY is
the ultimate form
of sophistication.

Leonardo Da Vinci / and, this guy

The track record…

5
Patents Secured

Multi-domain innovation across healthcare, cloud, analytics & telecom at Verizon Labs.

5X
EBITDA Exit

Experience-led product transformation driving SimplyWell's acquisition by Virgin Pulse, backed by Marlin Equity.

12M+
Managed Practice Built

Transformed staffing models into a high-margin agency & managed solutions practice at Robert Half.

200+
Money Reimagined

Global UX & Innovation Center of Excellence roadmap, running at scale at MoneyGram.

Product & Design Executive

Building high-velocity teams, scaling design practices across organizations globally, and framing design as a measurable driver of value.

I build design organizations that move business outcomes. It started at Verizon Labs, where five issued patents came out of parallel bets in healthcare, communications, cloud, analytics, and entertainment. It became a discipline at SimplyWell, where a design-led transformation helped drive a 5x EBITDA exit via the company's acquisition by Virgin Pulse, backed by Marlin Equity. It became a P&L at Robert Half, where I transformed the team-staffing business into a managed creative services hub, building talent and solutions for Fortune 100 companies generating $12M+ in annual revenue.

Today, as Head of UX & Innovation at MoneyGram, I run that same playbook at global scale — a Center of Excellence serving 200+ countries, cutting across nearly every participant and product offering for B2B and B2C. I'm responsible for AI-operationalized research, content creation, creative ideation, design-system governance, and a brand that's already returning double-digit growth — all while managing the experience around global money movement with some of the most talented professionals I've ever worked with.

One playbook. Many complex environments.

The industries differ. The underlying challenge often does not: fragmented journeys, unclear value, disconnected systems, competing priorities, and teams that need a practical path from insight to execution.

PrettyButtons brings together UX strategy, product leadership, service design, and innovation to help organizations make complexity feel simple—and make change actionable.

The principles are public. Selected case narratives and deeper playbook materials are shared privately with qualified organizations, collaborators, and advisory partners.

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Proven at Scale

Innovation Engine
Verizon
April 2013  |  June 2015
Manager, User Experience Design / Verizon Labs
  • Establish a centrally located COE for UX within the Corporate Technology Organization.
  • Trained in Design Thinking by IDEO - placed into practice where I generated R&D 5 globally issued patents.
  • Emerging platforms: Healthcare, predictive analytics, cloud computing, communications, and entertainment.
Turnaround Architect
SimplyWell
June 2015  |  March 2019
SVP, Product & Innovation / VP of UX
  • Led product, technology and design organizations for SaaS product suite alongside white-glove wellness services.
  • Drove a 5x PE exit through product-led experience design.
  • Health-tech transformation, consumer engagement, and M&A positioning.
Practice Builder
Robert Half
April 2019  |  October 2022
Director, Managed Creative Solutions
  • Established operational, sales and growth model for managed services.
  • Monetized creative solutions & studio capacity into a $12M+ P&L vertical.
  • Enterprise UX consulting, creative studios, team scaling, and Fortune 100 account expansion.
Category Leader
MoneyGram
October 2022  |  Present
Head of UX & Innovation
  • Money movement globally across 200+ countries for partners, agents and consumers.
  • Experience & design leadership spanning all organizations.
  • AI-integrated design systems, conversational-brand optimization, and cross-functional roadmapping.

Also Worked & Consulted With

patents, innovation

SIDS Prevention

Biosensors (Nano-tech)

A monitoring device utilizing nanotechnology biosensors to detect physiological changes in infants. The system aims to prevent Sudden Infant Death Syndrome (SIDS) by alerting caregivers to critical health anomalies.

View patent
Medical Tech

Neuroscience (Concussions)

A system for evaluating brain function and detecting concussions using pupil dilation and eye tracking, making it possible to help diagnose head-trauma injuries in real time.

View patent
Networking

Conferences & Communications

An advanced platform for managing conference connections and real-time communication between attendees. It facilitates networking and information exchange through location-aware digital tools.

View patent
Push-to-Talk

Communications (Design / Interface)

A push-to-talk communication interface designed for rapid, effective voice messaging on mobile devices. It streamlines the cognitive load required to initiate and manage voice channels.

View patent
Healthcare

Personal Health and Biometric Data

A secure system for collecting, storing, and analyzing personal health and biometric data. It empowers individuals to manage their medical records while giving healthcare providers actionable insights.

View patent

Off The Grid